Our driver ratings
Our drivers rate us:
34,797 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 7 years ago
Driver ratings
My experience was great.
By Martin, Feb 20 2019
Making sure the vehicles are clean and tidy
By Renan, Feb 20 2019
Improve the communication between the user and the rental company
By Antonio, Feb 20 2019
While your service was great, we got in a real jam when Ace didn't have our (and another couples') car as they were renting then out instead of relocating them. No phone call or email, even though they claimed both. We were able to extend our previous rental and flew to Wellington next day, but if they had notified us a day ahead, ir even a few hours, we might have been able to get another relocation. So using this service changing islands involves a lot more risk
By Nancy, Feb 20 2019
It would be helpful if you could add the exact pick up and drop off address and little map and instructions. Add some information of the bond refund highlight and bold so we don't worry about the money taken in our credit card.
By Roy, Feb 20 2019
I would have appreciated more instruction (both verbal and written), especially on the process of dropping off the car. Overall it was a great experience and a good way to get from one place to another without the hassle of public transport or cost of airplanes.
By Delrick, Feb 20 2019
No it's awesome
By Lynda, Feb 20 2019
Not that i can think of right now.
By Chris, Feb 20 2019
Making it clearer that the airport branch is actually inside the airport in Queenstown as there's actually Hertz building just outside which comes up on Google. Making insurance cheaper.
By Emily, Feb 19 2019
Answer requests quicker
By Brad, Feb 19 2019
I was very pleased and will happily use Transfercar in the future. Great service.
By William, Feb 19 2019
No everything worked perfectly.
By Hazel, Feb 19 2019
