Nope, well done.

An instruction booklet in the van would have been great.

search engine to include transmission types eg auto or manual

Communication as to exact model of car getting beforehand would be really helpful.

Absolutely nothing

Better pick up times, we missed a hire because we could not get to the place by 4pm. Never seem to be accepted for a hire. Have only had one acceptance with all of my attempts

Not at all I found the process to be extremely easy and fun.

Terrible just don’t even do it...

Awesome and easy. The guys were friendly, car was really nice to drive and super convenient. Cheers!

The car smelled a bit coz was kinda old coz it’s been used. And the battery went flat and I couldn’t start it for a whole day and would have cost me potentially $150-350 just to have someone from your company come out to help fix (I managed to start the car eventually). Also the pickup location didn’t have clear pickup times and address and didn’t answer the phone on weekends so I wasn’t sure if I would arrive at a closed shop to pickup the vehicle. But all went mostly well. Car ran very well. Drop off guy was flexible with drop off times which was very helpful. Pick up guy was friendly. Very affordable. Excellent service. Perhaps a projected or expected cost beforehand before booking the vehicle for petrol can be handy

All was great. Thanks

N/A

Not that comes to mind. My wife and I greatly appreciate your service and without a doubt would not travel as often as we do if it were not available. Keep up the good work :)