Our driver ratings
Our drivers rate us:
34,595 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 5 years ago
Driver ratings
I had a confirmed contract and had booked accommodation and inter island ferry on that basis. With less than an hour of ‘business hours’ notice, I was told the car was unavailable. Absolutely no support from Snap rentals or Transfercar was offered. I am currently deeply out of pocket
By Glenn, Mar 21 2021
Yes while there are many great things about your service, your website could do with improving. It says it will notify a customer if they subscribe and put in their email but it doesn’t seem to do that. Sometimes there is no option to book button. Selecting cities for destination/origin will crash the page if selecting from the menu at the top.
By Tony, Mar 21 2021
Accept debit cards
By Andriy, Mar 21 2021
Nah, all good
By Vijay, Mar 21 2021
Your service was good but the companies whose vechile i transferred the vehicle was not well prepared low oil level and washer bottle water not filled and also you can't pay to reduce the excess you are responsible for the full cost of everything any damage, to vehicle, flat tyres, windscreen damage etc etc will not rush out to transfer vechile for this company in future.
By Michael, Mar 20 2021
Instant confirmation, though I realise that’s tricky.
By Rodney, Mar 20 2021
all was ok for me thanks
By KEN, Mar 20 2021
More relocations that include fuel please!
By Vincent, Mar 20 2021
No Great service all up
By Jonathan, Mar 20 2021
Perhaps include Cooks strait crossing costs in the respective package. Cheers!
By Paul, Mar 20 2021
All good!!!
By Andreia, Mar 20 2021
Sometimes the conditions on a listing are at odds with what the rental company offers. I had a recent relocation with Thrifty. There was a daily rate to reduce the excess to $500. Thrifty insisted on $880 instead regardless and made no genuine effort to address the discrepancy. What they had listed on Transfercar was their issue. Instead of fixing it, they made it mine. Not a great impression from Thrifty.
By Joe, Mar 20 2021
All good
By Paolo, Mar 19 2021
Perhaps take care when placing some transfers as being transfers when really they are using your platform to advertise their product generally. For example first day use might only be a few dollars but after that it is near to or at full rate. I respectfully suggest that this is advertising, not a transfer. Accordingly these should be displayed separately...
By Donald, Mar 19 2021
All fine.
By Thomas, Mar 19 2021
no
By Andrew, Mar 18 2021
No
By David, Mar 18 2021
All Good
By Setu, Mar 18 2021
Might be a bit hard to do, but more info on the transfer vehicles or info on the companies offering them through Transfer car! Fast response time to my questions though 👍
By Elissa, Mar 18 2021
Everything alright
By Hee, Mar 18 2021
