The hours available for getting/returning a car should reflect the actual hours that the rental places are open...especially from the airports

The refund quicker

It was smooth and quick. Very easy too

Some of the cars are super old, maybe it could be mentioned that you might get a 20 year old vehicle or maybe you’ll get a late model vehicle, it could be anything.

It was an amazing first time experience, I would do it again.

The bond is too expensive

Really efficient organisation and coordination xith ace rental cars

It worked well for me. I would like for there to be a register available so that they can contact me for short-notice round-trip transfers i.e. when there are vehicles to be shifted both ways, with maybe just a night or two in between. I would be happy to do this between Nelson and Chch as it would give me a 'free' night or two with family in Chch. Just a thought! Cheers, Trish

We enjoyed the new experience hope to do it again sometime.

Well the fact that my car got cancelled at 8am when I was supposed to be collecting the vehicle at 11am was a bit ridiculous! I understand the cars are in essence ‘free’ but I had important meetings and an itinerary that I had to stick to and the hire car cancelling the car that morning cost me a lot of expense to get to where I needed to without causing massive problems to my plans! I would have thought that the hire company should have firstly honoured the agreement to move a car and secondly when phoning to ask about the car being cancelled 3 hours before I was supposed to be picking it up, could have said or done more than “sorry there’s nothing we can do, we don’t have any cars” I will be actively telling anyone who asks me to avoid transfer a car as if you cannot even ensure that you will get a car after it has been ‘confirmed’ is ridiculous and as it has for me caused me huge problems and been a huge inconvenience.