Our driver ratings
Our drivers rate us:
34,796 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 7 years ago
Driver ratings
Awesome service
By LISA, Mar 27 2019
More staff and better information about what's needed when paying via credit card
By Beth, Mar 27 2019
Listing with completely inaccurate terms, which Transfercarus proceeded to confirm, and then the Car Rental company ended up not fulfilling. Any attempts to reconcile the discrepancy with Transfercarus, by phone or email, was met with non-response. Allegedly, the rental company also emailed Transfercarus, and was also not responded to.
By Lok-hin, Mar 27 2019
No it’s great
By anna, Mar 27 2019
Maybe .... coupons for free smoked salmon?!!!!
By Isabel, Mar 27 2019
More transfers
By Chantelle, Mar 27 2019
no, staff were friendly and helpful during pickup and drop off.
By Fraser, Mar 27 2019
When I got my email that had accepted the car for hire, it showed that insurance was all covered, but when I went to pick the car up, I actually had to pay for insurance. I tried to find a number to call Transfercar.com.au but no number was available. I tried logging on to the live chat without success. So I wasn’t too impressed by that.
By Dean, Mar 27 2019
Excellent. Keep up the same
By Sambasivam, Mar 27 2019
Have the lower insurance excess included in the deal without the customer having to pay extra.
By Jonathan, Mar 27 2019
Include full insurance
By Helen, Mar 27 2019
Confirmed we had booked a SUV but on collection got a Suzuki Swift - quite a large space difference!
By Hannah, Mar 26 2019
All's good. Well done!
By Owen, Mar 26 2019
More campervans
By Penny, Mar 26 2019
No. Efficient and smooth process. A refreshing experience
By Rebecca, Mar 26 2019
it's a shame the insurance at thrifty is regardless of fault, so that added to costs whuch I didn't expect.
By Kent, Mar 26 2019
No
By Aaron, Mar 26 2019
Inside windows badly cleaned made it very difficult to see, took 3 serious go’s at getting smeary product off..Also dashboard in this vehicle makes for distracting glare..I am a Kiwi with over 50years driving experience thinking of our visitors on unfamiliar roads..Otherwise everyone everything brilliant..Thank you
By Vivian, Mar 26 2019
I've utilised it on the past and had no petrol charge. I was surprised to find that I had to fill up when arrived at destination. It should be made very clear that need to pay petrol otherwise I may as well use my own car as would of been easier for me as I was actually driving to wanaka and not q town. So please make very clear what charges are being applied both on website and verbally when pick up cars
By Jane, Mar 26 2019
