Our driver ratings
Our drivers rate us:
34,789 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 6 years ago
Driver ratings
Communication from the car rental company was slow and not within the timeframes stated on the emails, admittedly it was over a weekend but at this time of year, I would have expected quicker confirmation of the booking from them as it was an inter island car return and ferry booking costs increased while we waited for their confirmation.
By Jill, Jan 13 2020
don't give me the contact name of someone no longer working for the company. Ensure i get the email from the car provider. Other issues related to car provider.
By Jackie, Jan 13 2020
Ensure that the rental car companies provide accurate information on the models of cars they have available. They seem to be listing all of their cars as 4x4 Full Size Wagon but when you turn up to collect the car it turns out to be a Toyota Corolla.
By Mike, Jan 13 2020
It all went very smooth!
By Pepijn, Jan 13 2020
No all good
By Frederico, Jan 13 2020
Everything is good, nice staff helping as well
By L, Jan 12 2020
Not really. They were awesome
By Nicola, Jan 12 2020
Was easy to use
By Rachel, Jan 12 2020
It's not very easy to know what resquest it accepted. And it should be better to have the possibility to contact directely the company after a few days. It not depends on your services but I had a few tank of fuel and Britz refused to paid it. Globally, it was a good experience
By Madeleine, Jan 12 2020
Let us know we may have to pay parking charges at Airport when we pick up rental and advise proceadure to refund that and instructions to return rental at beginning rather than at return of rental. Otherwise all very good.
By Ro, Jan 12 2020
Check in was a shambles! stagger check in times there were 60 lots of people trying to check in at the same time.
By Mary, Jan 12 2020
No, it was perfect
By Greg, Jan 12 2020
