You didn't let us down, why do you assume you did? Today's obsession with perfect scores is ridiculous, A med-range score means you did an average job, which is 100% acceptable. As for the likelihood of recommending to others - I'm not generally in the business of making any kind of recommendations so 5/10 is simply a reflection of that. It was great service and we're happy with the outcome, but probably only have a conversation about rental recommendations a couple of times a year (if that).

very easy - don't need to change

Clearer return station. Maybe a map of how to get there otherwise pretty Impressed overall. Thanks again

Some data about pickup and dropoff location to be shown on map

The ability to communicate with someone by chat or phone. Ability to make multiple requests

no.

Nice and new Car. But it didn’t mention about ferry need to book by my self, almost missed the last fare.

No.

Not as thus stage, I have two more this week

To be honest, I haven't looked for this option, but it would be great if you could select the dates on the website and receive a notification via email when a car is available

No

Great opportunity

very good thank you

Provide the car and a full tank of fuel as advertised.

It's all good.

By assisting with ferry crossing costs it ended up being $400 for the small car we were relocating !!! 😱

Hi, on my recent booking I wasn`t aware that Apex Rentals were going to want a $2,750.00 deposit... when I stated that was impossible and not going to happen... I was given the Option of paying $500 deposit if i took out $60 extra Insurance... since i had cancelled my Virging Flight once i recieved the confirmation from Transfercar.... which i showed to them with the amounts of $0.00 to be paid by me .... they THEY (APEXRENTAL) rudely kept on insinuating that i didn't know what i was talking about.... Can someone PLZ give me a call to discuss what was correct or wrong from all 3 parties.. Transfercar Me ApexRentals Thankyou Kindly Jerry G Nuh 0434 574 850

no

The car rental company should tell the truth! I used a car at Transfercar for 3 days and paid insurance with the landlord (3 × 30 $) 90 $. In Queenstown I was told that if I returned the car earlier I would get a refund for the time I didn't use. After a day I returned the car in Nelson. So I should get a $ 60 refund. But the landlord didn't pay me anything back ...