I don't want people to get the same transfers as I request.

Transfercar is fantastic but I hate the mystery of not knowing who the rental operator is and what car you will get. Like booking a near new SUV and then turning up at Snap or Apex to pick up a 10 year old RAV4 in terrible condition just doesn't work for me. Have done two relocations for SIXT in the last year and they are great

maybe if the information that the car is not at the airport but a taxi ride away would have helped - or that the hire company would provide shuttle as they do for their paying clients (they refused to offer me that). Cost was $26 each way - so still cheap at the price but added time etc

I think your service is excellent. I should suggest to make 4 days instead of 3 days for Brisbane to Melbourne relocating as the trip is too long.

No - that was a great experience from start to finish - very professional and helpful- thanks heaps!

No I very happy 😊

Cancelation at least 7 days notice instead of 3 would be preferred. I understand cancelations happen but 3 days left me stranded and searching desperately for an alternative. Also offering a back up option could prove useful.

everything was good

Getting more details about the car. It could matter depending on the trip.

No, all is perfect!

Nothing..... it works very well, have used a bunch of times

No

I responded to an advert to get vehicles back from q/town to Chch and understood there was no rental fee or mileage . I’m retired and do car transfers for other rental groups and car sales groups and never have I paid mileage costs . I flew from Chch , paid for the diesel , and then was charged mileage to fill in my day No Thanks . If your company wants vehicles returned by capable retired people you should be more upfront and less devious . I’m thinking of taking this further and am waiting on solicitors advise re the devious nature of getting honest and reliable people to do your work by devious means . Regards Colin Kelly

A question box, Would be great if when you request a car you can ask a question. Example we only wanted if the van if it had a towbar

It is a fabulous service. Maybe access to booking insurance on line would be good and then the pickup is even faster

not really, whole process was simple and we both got what we wanted.

No