Very good service

Good email communication.

Supplied a great camper van were greeted by very nice staff both pickup and drop off

Quick abd easy Pick Up and drop Off

Easy to pick up and drop off.

very good experience overall; however, the lack of detail from the business and the inability to rate our experience is disappointing. For example, one pickup location was listed as Melbourne CBD but was actually an hour outside the city. It was a camper relocation, and I wasn’t told until pickup that I couldn’t sleep in the camper or use any of the equipment. At drop‑off, they also expected the camper to be fully washed. None of these requirements were mentioned in the ad. Another company replaced the windscreen before I arrived. I had to wait 3 hours and eventually cancelled given the extra delay and the extra conditions they added/expected from me.

Streamlined processes. Easy to work with. No surprises.

User friendly interface, late model high quality vehicle, amazing value

Shortlist less unreliable/dodgy rental providers; Introduce a mutual review system

Excellent service for one way relocations.

The free car I transferred cost me $128 and when I complained, you guys said is normal. I would a been in better position if I would a just rent one ! At all the costs are clear , unlike yours , the legally scammed !

In a simple way it’s Win Win deal

Three main reasons - the location to pick up was not accurate so I had to go to 4 different agents to finally find the right one and the vehicle wasn't ready to go. The fuel costs were more than a flight and I wasn't expecting this - not sure if understanding the fuel efficiency or typical costs for fuel to transfer that far could be estimated. Finally I had returned it on time as how I had received it and I'm still awaiting my security bond to be refunded after over a week now. The whole experience has not been great unfortunately

Was an easy process

You followed up my query with a rental operator and replied positively.