Loved it! Everything was good.

Provide an app? It worked a treat for me this time, keep up the good work. Cheers.

nothing

I.have 2 of my friends and my son

Hertz taking a $202 bond straight off your credit card then make you wait up to 10 days to get it back, not a fair go

It is so easy and works out really well for us

When I first tried to use transfercar I couldn't get the form to complete (using iPhone). When I tried on the desktop I found out it was because the drop off time was outside office hours. Maybe have a pop up box to say why it's not working if using a mobile? It also tried to take $1 from my credit card several times because I kept trying to get it to work and my card got blocked by my bank.

Insurance excess. Paying for 2 days to reduce to nill was $70 odd dollars

Make clearer what response is needed after a request is approved, ie does the driver need to call company to further confirm or is no response a confirm. Call to confirm your booking or make any changes within 2 days of being accepted. --from email showing request had been accepted.

Longer time allowance

Clearer info on insurance

Nothing I was happy with what I achieved

I would like to recommend to be more precise when is the time to pickup the vehicle, while people will have only a number of days for bring it to the other place is very important to pickup the vehicle on the arrival without have to wait and change plans of the trip... and would be nice as well if there is more extensibility in to buy extra days. I still waiting my bond by the way . Thanks see you next time

Petrol is paid for

When I went to pick up the hire car I was told that because I only had a debit card that $2000 would be held against it as an insurance excess. The agent told me that it may take up to a month to release these funds back to me. In order to avoid this unacceptable situation I was 'forced' to take out additional coverage @ $17 a day. For a worn out Hyundai Getz, that was being returned to AKL so that it could be auctioned off, this felt like I was renting the car anyway - less of a relocation. I know it is not transfercar's issue but it did leave a bitter taste. I won't mention the $260 parking ticket we got in Wellington because Jucy had not put the up-to-date rego card on the car! Cheers, Ian.

Provide more search options

Can't think of anything at the moment

I think everything works really well

No, nothing - all worked perfectly.