Our driver ratings
Our drivers rate us:
34,635 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 8 years ago
Driver ratings
Offer return cars if possible. I'm a New Zealander, so sometimes I like to travel and it would be nice to be offered a car there and back to a destination if it were available. Also the possibility of transport be given to a destination to bring a car back. Thank you.
By , Oct 17 2017
It wasn't very clear which rental company I was picking the car up from and the insurance was more than it would normally be if I was hiring the car
By , Oct 17 2017
Not that I can think of. All went good. When we had questions you answered fast etc. Really can't fault the experience.
By Craig, Oct 17 2017
You guys are fab!!
By , Oct 17 2017
Better search options on mobile
By , Oct 17 2017
Alguds gr8service
By Minee, Oct 17 2017
Didnt realise Lucky rentals was such a budget company - would have like a camper from another company.
By Teresa, Oct 17 2017
Don’t advertise available vehicles that aren’t available anymore
By , Oct 17 2017
Nothing. Everything was smooth from pick up to drop off and the car itself. Thank you.
By Jamiee, Oct 16 2017
Price and check-in was awesome! But the car was dirty on the inside and outside. The light was not working on one side and this is so dangerous!! I was planning to travel during night, but no chance. I had to change my plannings due to this reason. The wheels could need some air too. But happy that I got a car from you though!
By , Oct 16 2017
Love it!
By jen, Oct 16 2017
I got a different vehicle than the one confirmed in my email. Different number plate, so did not change for me :)
By Almaz, Oct 16 2017
some more detail about the vehicle (especially campers) be provided between 'Request' and 'Confirmed'
By Luke, Oct 16 2017
make contact information available on car dealer earlier
By , Oct 16 2017
No it's been great. I've used it when I've had to change travel plans and it's worked really well. Have definitely recommended it to others. Thanks for the opportunity.
By Sandra, Oct 16 2017
Great and fast communication!
By , Oct 16 2017
A contact phone number for transfer cars for any queries
By , Oct 16 2017
if I knew the 'hidden costs' before hand I would be better prepared. The original renting co would help towards ferry costs while Lucky car Rental didn't. diesel on road charges came as a surprise as well. The rental co also gave us only one blanket between 2.
By , Oct 16 2017
Increase the pickup time to later in the day
By , Oct 16 2017
When you don't get the car it would be nice to have a better explanation why.
By , Oct 16 2017
Six days from Qt up to Auckland is on a limit. Even seven days would make it more safe. More time to recover everyday
By Jussi, Oct 16 2017
