Our driver ratings
Our drivers rate us:
34,635 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 8 years ago
Driver ratings
No, you guys have a brilliant service and website.
By Philip, Jan 25 2018
Maybe add an email notification/ alert when a car became available in a specific location
By Marina, Jan 25 2018
On call support for pickup problems
By Eric, Jan 25 2018
If nzra gave better service we had an over heating problem I had to contact them to get them to contact mechanic so he could even look at the vehicle and if the vehicles are old the person transferring should have more rights as far as petrol money and allowances for accommodation for breakdowns as with an older vehicle it is more likely and they use more fuel but the concept is good cheers Chris
By Chris, Jan 25 2018
more flexibility with return times
By Michelle, Jan 25 2018
I was very pleased with level of customer service. I paid $119 to waiver excess ($2000) I do not think this is is a fair charge considering I was providing a service to transfercar (Ace Rentals) I think Fuel Ferry charges were fair (enough) I will apply for relocation drive next time I am in Australia New Zealand
By Malcolm, Jan 25 2018
Advise what company is renting the car before you book it.
By Alan, Jan 25 2018
All good, all transaction and customer service have been very smooth
By Mary, Jan 25 2018
Fantastic service thank you
By Tracey, Jan 25 2018
None, easy process
By Adam, Jan 25 2018
Feel that 2 drivers for the price of 1 would be a benefit for everyone involved from a safety point of view especially on long trips.
By Robert, Jan 25 2018
11-21 days for bond refund. tire blew after 100k's. road service failed to arrange another spare. poor.
By dale, Jan 25 2018
It's my 1st time to use (hence the 9), but it all went really well. It was easy, directions/instructions were clear. I loved that there was an actual phone number that I could talk to a human as well. All very good. Thankyou
By Ann-Maree, Jan 24 2018
Not really - possibly an option for requesters to put in some about what type of car they would prefer? (e.g. 4 door, boot or hatch etc?
By Sarah, Jan 24 2018
.
By Deanne, Jan 24 2018
no. Just really impressed with the service. Thanks
By barney, Jan 24 2018
