Our driver ratings
Our drivers rate us:
34,635 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 8 years ago
Driver ratings
The pickup details for Auckland airport are not accurate as the actual location is in a completely different suburb to the airport. This created stress prior to pickup as the South Is customer agent kept saying the airport address was provided when in fact there is no airport pickup in Auckland - it's an otahuhu depot pickup.
By Deborah, Mar 8 2018
All worked out well for me. Could not ask for more except maybe to get some advance notice as to what vehicle it would be.
By Michael, Mar 8 2018
The website is awesome, easy to use , and Ideally can't fault it. However the fees and extras with some companies after getting the vehicle vary greatly. If the options and the extras were easily selected or displayed when booking on the transfercar website, clients would understand and know exactly what they were booking
By Ryck, Mar 8 2018
My latest car rental - the drop off location was listed as Christchurch Airport while the location was a 5-10 minute drive from it. Based on what I found out, operators can only choose from City vs Airport. I think this can definitely be improved as the location wasn't airport, required extra expenses and time to get to the airport and the operator didn't offer a shuttle to the airport. These information could be added to the listing and would make it clearer.
By Miroslav, Mar 8 2018
Be at the office for the drop off
By Jenny, Mar 8 2018
No nothing.
By kirsten, Mar 8 2018
I found the whole experience quite easy, and everything was well organized, the toughest part was getting a vehicle at first, because it seemed to be on a first in first served basis, one small improvement I can suggest would be a notification system to let people know that some new vehicles are available if looking for a particular start/finish destination.
By Ash, Mar 8 2018
Off an extra day to relocate.
By Jacqueline, Mar 8 2018
Car not clean, looked alot worse than in pictures, mirrors broken, door broken constant warning sign, no mosquito net
By Andreas, Mar 7 2018
I know it's based on need and use, but more cars in the northern part of thee South Island would be awesome!
By Morgan, Mar 7 2018
Insurance costs are a little high
By Ray, Mar 7 2018
great service a pleasure to work with jess she takes the extra step in customer service thank you jess
By peter, Mar 7 2018
I would like you elaborate insurance policies bit more.It would be great.
By IPPEI, Mar 7 2018
Allow the use of Debit cards.
By Ashraf, Mar 7 2018
No
By Nyasha, Mar 7 2018
