Better customer service from discount car when picking up car. Eg being available at a prearranged time. Also not to have rubbish in car. Release credit card bond in a more Timely manner

Somehow work it out that ferry fees are covered

No. I think it's great as it is

No. This was an excellent service!

more cars with free tanks of fuel and free ferry.

Based on our experience, everything was easy to book and organise, no complaints!

Hard to think of one at the moment

Wasn’t aware that with Apex rentals I would need to refill the fuel but apart from that, great!

This was my first use of the service so I was very happy with the concept. I wasn’t really sure what vehicle I would get but the Camry was a delight to drive.

Was really good service, nice car and the customer service at the airport friendly and helpful :)

I know this is not how it works but I would like to know the name of the company I am booking with initially only for the purpose of dropping the vehicle off in PIcton with all the upheaval at present with the rental.companies while the relocation is currently going on at the fFerry Terminal. It is not an issue with the top tier companies but second tier ie Ace Apex etc. I frequently use your service but mainly on the ChCh - PIcton route and would use it more if there were bookings Picton - ChCh!! Keep up the good work. . . . Wish I could get paid to be a Transfer Car driver then I could zoom all around the country Ha.

The concept is really good and we loved it. However, since we picked-up a Lucky Rentals' Camper from a Juicy's location, we weren't offered any bedding package. We had to stop at Target's to purchase sheets.

no - great service

Maybe allow an extra day (5 days instead of 4)for the drive to and from Auckland to Queenstown.