Our driver ratings
Our drivers rate us:
34,635 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 8 years ago
Driver ratings
Hi there,.. 1) if I received the same car I was assured at time of booking. 2) if I was informed I would need my paperwork at drop off 3) if staff had some basic Chinese greetings and pleasantries and if they realised that speaking louder to Chinese people wont help their chances of understanding English, and if you have your rental agreement translated to Simplified Chinese. 4) if staff treated you like a person and not a number
By Ben, Apr 3 2018
No
By Ryley, Apr 3 2018
Awesome service :)
By Jessica, Apr 3 2018
Free fuel with transfers
By Gareth, Apr 2 2018
No it was all perfect
By Daniel, Apr 2 2018
Nope it was a great experience and one that I will do again.
By Jenny, Apr 2 2018
The collection of the first vehicle - the man wasn't available so we had very little explanation of how to set up the bed in the camper. This meant seeking assistance In the dark as it wasn't as simple as just do this. Also seeking clarification on the insurance.... was charged 2 days insurance rate when we had the vehicle less than 24hrs???? Just seems the person transferring the vehicle should be grateful and just pay whay they want. Second vehicle was great - clarity and easy.
By Denise, Apr 2 2018
No, was all good. Easy search, quick replies, good cars. Unless you are able to arrange a speed check in when picking car up as it is already arranged?
By Deirdre, Apr 2 2018
Insurance fee was a little bit high.
By Inny, Apr 2 2018
unsure
By Terry, Apr 2 2018
Yes, change the policy whereby if I wasn’t at fault in an accident I shouldn’t have to pay an excess especially if the damage is covered by their insurance.
By Nick, Apr 2 2018
I want to do it again! Thanks!
By Marjorie, Apr 2 2018
